Ratings & Reviews

Overall Rating

4(261 reviews)98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Abijah M. - |Recommended: YesLovely apartments and great... — Lovely apartments and great maintenance staff, 5th floor gate and door needs a call box. Mail should always be left in parcel lockers when paid for and not on the floor
Review From Modern Messagesubmitted by Twandalette C. - |Recommended: YesMy experience here has been... — My experience here has been amazing. Friendly staff and really nice apartments. My move in experience was seamless and everyone in the front office was super helpful
response from property -Thank you for writing, Twandalette. It is wonderful to know that your move-in experience was seamless and you have enjoyed working with our team. If there is anything you need as you continue settling in, please let us know.
Review From Modern Messagesubmitted by Kibriya C. - |Recommended: YesI have not been here that l... — I have not been here that long yet, but so far so good I love that there is security patrolling at night time and the 24hours maintenance available. My only complaint so far is that the hallways can get a little messy sometimes and the door handle leading to the parking garage from my floor is broken. Other than that, I love living here so far.
response from property -Kibriya, we are glad to hear you have had an enjoyable experience thus far. It is nice to know you have found comfort in our community. We appreciate you making us aware of some additional upkeep in the hallways. When you have a moment, please email twentynine24brookhaven@trinity-pm.com so we may gather additional information about the location of the broken door handle.
Review From Modern Messagesubmitted by Saeeda A. - |Recommended: YesNo complaints about this ap... — No complaints about this apartment at all and I love my unit Great space and location for a good price. Planning to renew my lease next month
response from property -It's fantastic to hear that you plan to extend your lease with us, Saeeda! Thank you for letting us know that you have been happy in our community thus far. We look forward to having you here for a long time.
Review From Modern Messagesubmitted by Cierra H. - |Recommended: YesGreat community I’ve been ... — Great community I’ve been here for 7 months and I it has been a wonderful experience. The leasing staff is amazing and very helpful. Work orders are completed in a timely manner. Overall great place to live
response from property -Cierra, thank you for choosing our community as your home. Your satisfaction and compliments for our team mean a lot to us!
Review From Modern Messagesubmitted by Denise G. - |Recommended: YesI'm very new to TwentyNine2... — I'm very new to TwentyNine24 Brookhaven Apartment Homes...two months in I'm absolutely pleased with my experience so far. It's quiet, clean and the staff has been very thoughtful, helpful and friendly.
response from property -Denise, welcome to your new home! It is such a pleasure to know you are satisfied with your experience so far. Thank you for giving kudos to our team for a job well done.
Review From Modern Messagesubmitted by Olakunbi B. - |Recommended: YesJust moved in but im alread... — just moved in but im already in love. minus a few small things that need to be addressed, i appreciate the quick communication and my new space.
response from property -Olakunbi, welcome to the community, and thank you for sharing your review as one of our newest residents! Our team would be happy to assist you with any maintenance or cosmetic needs you have observed, and we encourage you to give us a call at your convenience. Thank you!
Review From Modern Messagesubmitted by Cameron J. - |Recommended: YesIts been great. The Quiet c... — Its been great. The Quiet community. You guys have great management. And you guys always keep the hallways clean . Also the trash service very reliable .
response from property -Cameron, thank you so much for your review! It is always a pleasure to provide the exceptional service our residents deserve.
Review From Modern Messagesubmitted by Sierra H. - |Recommended: YesMy resident experience been... — My resident experience been okay thus far since I’ve been living here .. haven’t had any issue a with anything so far. In addition , staff could be a little more helpful with helping residents that needs help
response from property -Thank you, Sierra. We work hard to provide outstanding customer service to our residents. However, it sounds as though we have room to improve when it comes to your experience. If you would like to discuss your concerns further, please do not hesitate to call or email us.
Review From Modern Messagesubmitted by LaDarius N. - |Recommended: YesThis has been a good experi... — This has been a good experience so far. Some residents could do better with their cleanliness. Some doors that grab access to the building need to be fixed.
response from property -Thank you for sharing your experience with us, LaDarius! We're thrilled to see that your overall experience has been a positive one, and we appreciate your feedback about our community. Please let us know if you have any further comments to share.
Review From Modern Messagesubmitted by Katharina S. - |Recommended: YesOverall good experience, ve... — Overall good experience, very friendly and helpful staff - fast response to service requests Gates broken again and again. Not enough lockers for packages.
response from property -Thank you for your feedback, Katharina. We are pleased to hear that your overall experience has been satisfactory thus far. If there is anything else we may assist you with, please do not hesitate to reach out via email and let us know.
Review From Modern Messagesubmitted by Summar V. - |Recommended: YesThe location of the apartme... — The location of the apartment complex is good, quick access to surrounding area. Units are nice and good size with newer upgrades. Parking garage is a nice feature.
response from property -Summer, we are happy our spacious homes, prime location, and convenient parking make our community a great fit for you. Thank you for telling us about your favorite features!
Review From Modern Messagesubmitted by Andrea P. - |Recommended: YesAmazing I’m a returning r... — Amazing I’m a returning resident and I am so excited to be back into this community. I moved in May 2020 and was dissatisfied with where I moved and knew that I could always come back “HOME ” So I’m back and excited
response from property -Andrea, thank you for finding your way back home. We appreciate your review very much!
Review From Modern Messagesubmitted by Amdeyesus S. - |Recommended: YesSo far, renting here is goi... — So far, renting here is going swell. The apartments are much nicer than where I was and there is a lot More lighting due to more windows and just open space. Love it here and only hope they can figure out the fifth floor parking because when it rains, it floods up there.
response from property -Amdeyesus, thank you for taking the time to leave your review! We are delighted to provide a beautiful community and a team of professionals to care for your service needs. Please let us know if there is any way we may assist you.
Review From Modern Messagesubmitted by Michaelangelo A. - |Recommended: YesPretty cool let’s see how i... — Pretty cool let’s see how it goes. Applying for the apartment homes was a tad difficult with all of the material they wanted. It is a nice peaceful neighborhood
response from property -Michaelangelo, it's great to hear that you are considering joining our community! If there is any further assistance we may provide in the leasing process, please feel free to email us at your earliest convenience.