Ratings & Reviews

Overall Rating

4(181 reviews)97.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Great place to live. I wish...Review From Modern Messagesubmitted by Lenolia A. - |Recommended: YesGreat place to live. I wish management dead holiday parties Thanksgiving Christmas Thanksgiving celebrations for residents. Have food trucks on weekends. Free rent holiday random ticket pulled
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
Sam made the transition for...Review From Modern Messagesubmitted by Frederick B. - |Recommended: YesSam made the transition for my girlfriend and I as seemless as possible. She did a great job of introducing the community and its amenities.
response from property -Thank you for taking the time to share this feedback with us.
It’s been a really positive...Review From Modern Messagesubmitted by John H. - |Recommended: YesIt’s been a really positive experience. There was a problem at the beginning and the office staff moved quick to resolve it. It’s quiet here and I love living here.
response from property -Thank you for taking the time to share this feedback with us.
The experiences has been gr...Review From Modern Messagesubmitted by Tamela T. - |Recommended: YesThe experiences has been great, and smooth, professional. All the staff was very helpful. All my needs was meet in a timely manor. I enjoyed all the help I received.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
I have been living in the r...Review From Modern Messagesubmitted by Abdoulaye N. - |Recommended: YesI have been living in the residence for a month now so far so good no complaints. I will give it another 5 to 6 months and update this status. Everybody i met so far has been genuinely nice and helpful.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
So far so good. Property is...Review From Modern Messagesubmitted by Jamison C. - |Recommended: YesSo far so good. Property is clean, so far maintenance request have been answered in a timely manner. Only complaint is the amounts of dog poop everywhere. People don’t clean up after their dogs and weekends it’s pretty loud.
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
My experience at this commu...Review From Modern Messagesubmitted by Joaquin B. - |Recommended: YesMy experience at this community has gotten better but not great. Office staff is very nice but have a problem with follow through. Issues take forever to be resolved. I had a leaking roof that took weeks to be addressed. The grounds are not kept clean on a weekly basis. Pet fees are high but adequate bags are not supplied and pooped is rarely picked up by residence or by a cleaning crew. Elevators are dirty and often filled with smoke. The smoke detectors are sensitive and will go off often. On a positive note the hot tub was fixed this year. The new mailing service that holds items in the lockers is very convenient. It saves you trips to the main office. The weight room is better than it has been in a while. Two new treadmills work wonderfully. I hope this community improves over the next two months or I will have to make a decision to find a new residence after been here for almost 3 years.
Considering I have producer...Review From Modern Messagesubmitted by Mia T. - |Recommended: YesConsidering I have producers above and below who seem to think its a music studio vs home..... My nights and weekends are turning ugly. Always the trash chute is locked so ppl are throwing trash at door now. It smells and is a sore sight when having guests.
For the most part it's a go...Review From Modern Messagesubmitted by Junie B. - |Recommended: YesFor the most part it's a good community. Its quiet and I feel safe. My issue is the alarm the goes off in the middle of the night once in a blue and the doors to the parking garage have yet to be fixed and they have been broken for months now. And the call box is always acting up so my guest have issues getting in
response from property -Thank you for your review. We will look into these concerns to help better meet your needs.
Great area, starting to dec...Review From Modern Messagesubmitted by James M. - |Recommended: YesGreat area, starting to decline nasty tenants, do clean up behind their dogs. Trash in the parking deck. Trash rooms are filthy. Security door on my floor been broken for months. Got to have a better screening process.
response from property -Thank you for sharing these comments. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Leasing staff are nice. gro...Review From Modern Messagesubmitted by Geoffrey P. - |Recommended: Yesleasing staff are nice. grounds are kept in good shape. hot tub needs to be repaired. gates are in good working condition most of the time and if broken repairs are made quickly. I like that my guests can park on the top floor now.
response from property -Thank you for the constructive feedback. We will use this review to help better meet your housing needs.
Great location, Staff is we...Review From Modern Messagesubmitted by Noland A. - |Recommended: YesGreat location, Staff is welcoming. Building is clean. Can't beat the price. Easy to pay your rent and submit a work order. Apartments are very spacious.
response from property -Thank you for the feedback. We strive to provide excellent service here at Twelve 501 Apartment Homes.
I've been here for 4yrs hav...Review From Modern Messagesubmitted by Jacquetta A. - |Recommended: YesI've been here for 4yrs have seen the resent changes in the Apt complex. The turn over in the company has not all been good hopefully things will improve overtime.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
For what everyone pays the ...Review From Modern Messagesubmitted by DeAnthoney R. - |Recommended: YesFor what everyone pays the apartment is not up to par. I thought I was paying for a gated, secured apartment and all I get are broken gates and broken doors, no cameras or security, and no parking enforcement.
response from property -Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
The community is okay. Have...Review From Modern Messagesubmitted by Dennis B. - |Recommended: YesThe community is okay. Have a lot of trash and people who don't pick up after dog in hallways. Need to be cleaner but the staff do send out emails asking everyone to pick up behind their dogs.
response from property -Thank you for your review. We are happy to address these concerns and provide you with a valuable living experience.