Ratings & Reviews

Overall Rating

4(206 reviews)97.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Jamison C. - |Recommended: YesSo far so good. Property is... — So far so good. Property is clean, so far maintenance request have been answered in a timely manner. Only complaint is the amounts of dog poop everywhere. People don’t clean up after their dogs and weekends it’s pretty loud.
response from property -Thank you for the feedback. Please let us know if you continue to encounter excessive noise disturbances and we will be happy to assist you.
Review From Modern Messagesubmitted by Joaquin B. - |Recommended: YesMy experience at this commu... — My experience at this community has gotten better but not great. Office staff is very nice but have a problem with follow through. Issues take forever to be resolved. I had a leaking roof that took weeks to be addressed. The grounds are not kept clean on a weekly basis. Pet fees are high but adequate bags are not supplied and pooped is rarely picked up by residence or by a cleaning crew. Elevators are dirty and often filled with smoke. The smoke detectors are sensitive and will go off often. On a positive note the hot tub was fixed this year. The new mailing service that holds items in the lockers is very convenient. It saves you trips to the main office. The weight room is better than it has been in a while. Two new treadmills work wonderfully. I hope this community improves over the next two months or I will have to make a decision to find a new residence after been here for almost 3 years.
Review From Modern Messagesubmitted by Mia T. - |Recommended: YesConsidering I have producer... — Considering I have producers above and below who seem to think its a music studio vs home..... My nights and weekends are turning ugly. Always the trash chute is locked so ppl are throwing trash at door now. It smells and is a sore sight when having guests.
Review From Modern Messagesubmitted by Junie B. - |Recommended: YesFor the most part it's a go... — For the most part it's a good community. Its quiet and I feel safe. My issue is the alarm the goes off in the middle of the night once in a blue and the doors to the parking garage have yet to be fixed and they have been broken for months now. And the call box is always acting up so my guest have issues getting in
response from property -Thank you for your review. We will look into these concerns to help better meet your needs.
Review From Modern Messagesubmitted by James M. - |Recommended: YesGreat area, starting to dec... — Great area, starting to decline nasty tenants, do clean up behind their dogs. Trash in the parking deck. Trash rooms are filthy. Security door on my floor been broken for months. Got to have a better screening process.
response from property -Thank you for sharing these comments. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Geoffrey P. - |Recommended: YesLeasing staff are nice. gro... — leasing staff are nice. grounds are kept in good shape. hot tub needs to be repaired. gates are in good working condition most of the time and if broken repairs are made quickly. I like that my guests can park on the top floor now.
response from property -Thank you for the constructive feedback. We will use this review to help better meet your housing needs.
Review From Modern Messagesubmitted by Noland A. - |Recommended: YesGreat location, Staff is we... — Great location, Staff is welcoming. Building is clean. Can't beat the price. Easy to pay your rent and submit a work order. Apartments are very spacious.
response from property -Thank you for the feedback. We strive to provide excellent service here at Twelve 501 Apartment Homes.
Review From Modern Messagesubmitted by Jacquetta A. - |Recommended: YesI've been here for 4yrs hav... — I've been here for 4yrs have seen the resent changes in the Apt complex. The turn over in the company has not all been good hopefully things will improve overtime.
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Review From Modern Messagesubmitted by DeAnthoney R. - |Recommended: YesFor what everyone pays the ... — For what everyone pays the apartment is not up to par. I thought I was paying for a gated, secured apartment and all I get are broken gates and broken doors, no cameras or security, and no parking enforcement.
response from property -Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Dennis B. - |Recommended: YesThe community is okay. Have... — The community is okay. Have a lot of trash and people who don't pick up after dog in hallways. Need to be cleaner but the staff do send out emails asking everyone to pick up behind their dogs.
response from property -Thank you for your review. We are happy to address these concerns and provide you with a valuable living experience.
Review From Modern Messagesubmitted by Alex F. - |Recommended: YesNo big issues at all with l... — No big issues at all with living here. Front office is helpful, mail system is great, they fix problems quickly, and address community concerns via mass email promptly. Outside of the public printer room being removed and the amount of residents that just leave their dog poo wherever they feel like, I have no worries. The dog poo issue is completely based on the residents too, the complex has those handy trash bag things.
response from property -Thank you for your review. Please let us know if you witness any residents not picking up after their pets and we will be happy to follow up and take proper action. We are here to be of service.
Review From Modern Messagesubmitted by Terinee P. - |Recommended: YesGreat community to live in.... — Great community to live in. This community is very close and convenient to the city of Atlanta. The staff here is always willing to help the needs of the residents.
response from property -Thank you for the feedback. We strive to provide excellent service here at Twelve 501 Apartment Homes.
Review From Modern Messagesubmitted by Abiola A. - |Recommended: YesVERY CLEAN . FEELS FRESH AN... — VERY CLEAN . FEELS FRESH AND YOUTHFUL . VERY SIMPLE AND VERY HOMELY . I ENJOY BEING HERE , IT WAS EVERYTHING I THOUGHT IT'D BE AND MORE. GOOD STUFF
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Brittni C. - |Recommended: YesLove having everything clos... — Love having everything close. Kids love to play in the pool and hot tub. Its a lot to do here to keep you and your guest entertained. Also the apartments are very spacious.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Aleta H. - |Recommended: YesGood safe community close t... — Good safe community close to my job and several industries. Nice staff friendly neighbors. Would definitely recommend community for those that want to feel secure and still have access to a variety of areas inside the perimeter.
response from property -Thank you for the feedback. We strive to provide excellent service here at Twelve 501 Apartment Homes.